At Aditii’s Creative Whirl, we strive to provide high-quality services and ensure customer satisfaction. However, due to the nature of digital products and services, our refund policy is outlined below:
1. Digital Products & Services
All sales of digital content, downloadable products, and creative services are final. Once delivered or accessed, these items are non-refundable.
2. Service-Based Projects
If you have engaged us for custom services (e.g., design, branding, consulting), the following applies:
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Initial Deposits are non-refundable once work has commenced.
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If a project is canceled by the client after work has begun but before completion, a partial refund may be issued at our discretion, based on the amount of work completed.
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If we are unable to deliver the service due to internal issues or unforeseen circumstances on our end, a full or partial refund will be considered.
3. Incorrect or Failed Delivery
If you have not received your purchased service or product, please contact us within 7 days of the expected delivery date. We will either re-deliver the product/service or issue a refund if deemed appropriate.
4. Refund Requests
To request a refund, please email us at info@creativewhirl.com with:
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Your full name
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Order or transaction details
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Reason for the refund request
Refund requests are processed within 7 business days of acknowledgment. Approval is at our sole discretion.
5. Chargebacks
Initiating a chargeback without contacting us first to resolve the issue is a violation of this policy. We reserve the right to dispute such claims and may restrict future access to our services for users who initiate fraudulent chargebacks.
6. Changes to This Policy
We may update this Refund Policy from time to time. Any major changes will be posted on our website or communicated via email. Continued use of our services implies acceptance of the updated policy.
Contact Us
For any questions regarding this Refund Policy, please contact:
Email: info@creativewhirl.com
Phone: +91-8104775500